PWA Advantages – Progressive Web Apps

PWA Advantages – Progressive Web Apps

Progressive Web Applications, or PWAs, are the exciting future of the mobile web, yet few people aside from developers have even heard of them. They have many advantages, and are fast becoming the new reality, so it’s worth learning what they are and what they can do for us. To do this, we must first ask the question:

What are progressive web apps?

Progressive web apps are not downloaded and installed like regular apps. Rather, progressive web apps use modern web technology to deliver app-like experiences to users, right in their browsers. They connect to a server like an mobile app, but also provide methods for offline use, and leverage native device capabilities like standard apps. It is easy to think they are what some call “hybrid apps,” but they are much more.

PWA

What defines a progressive web app?

The term “Progressive Web Apps” was coined by designer Frances Berriman and Google Chrome engineer Alex Russell in 2015. It defines web applications which take advantage of some of the new features in modern web browsers. The term takes it’s name from progressive enhancement, which is a web design principle emphasizing core content first. Presentation is then accomplished according to the capabilities of the visitor’s browser.

According to Alex Russel, progressive web apps are:

  • Responsive: to fit any form factor
  • Connectivity independent: Progressively-enhanced with Service Workers to let them work offline
  • App-like-interactions: Adopt a Shell + Content application model to create appy navigations & interactions
  • Fresh: Transparently always up-to-date thanks to the Service Worker update process
  • Safe: Served via TLS (a Service Worker requirement) to prevent snooping
  • Discoverable: Are identifiable as “applications” thanks to W3C Manifests and Service Worker registration scope allowing search engines to find them
  • Re-engageable: Can access the re-engagement UIs of the OS; e.g. Push Notifications
  • Installable: to the home screen through browser-provided prompts, allowing users to “keep” apps they find most useful without the hassle of an app store
  • Linkable: meaning they’re zero-friction, zero-install, and easy to share. The social power of URLs matters.

>> Read the full article by Alex Russel

What are the practical advantages of progressive web apps?

Technical definitions are great, but what does it mean to non-engineers? The practical advantages become clear as we assess the user’s experience.

Right from the start, engagement is easier because we don’t need to convince the user to install anything, and they will never have to worry about updates. Progressive web apps also load amazingly fast, due to content caching. This will catch most user’s attention quickly, and be a critical feature to those with poor connectivity or limited data plans. Aside from that, the user’s experience is very much the same as using an installed app. It can be used offline, it can have an icon on their home screen, it can be used in full-screen mode, we can send push notifications, and much more.

To better understand the practical advantages, let’s take Alex’s list from above, break it down and elaborate a bit.

Responsive

Progressive web apps utilize responsive design, which means they work equally well on all devices, screen sizes and browsers. What this means to the users is that these apps work smoothly on every device they use, with no difference in quality or functionality. This is precisely the sort of thing that makes users love an app.

Connectivity independent

This means the app can be used offline. This is one of the greatest advantages PWAs have over standard web applications, making them much more appealing to the user. They will be a great boon to users with internet connectivity issues, and those who use their data plan to access the internet. Offline usage is achieved by caching data on the device, utilizing service workers to efficiently store and present the content.

App-like interactions

Progressive web apps can look, feel and function like native apps, due to the use of service workers. They can save data locally, have native-feeling navigation and controls, and more. This aspect can get quite technical, but the bottom-line is that users are much more likely to keep and use it if it behaves like a native app.

Fresh

Updates are a thing of the past with PWAs. Whether it’s a security release or just your latest content, you can rest assured that all of your users have the very latest version.

Safe

All communications between the user’s device and the server use TLS (Transport Layer Security) encryption and authentication. More simply, they use the secure HTTPS protocol. This protects both the user’s security and privacy by preventing snooping and tampering with data as it is transmitted. While users are becoming increasingly aware of the benefit of encryption even for “unimportant” apps, this is especially important for e-commerce, banking and other financial institutions, and any apps that deal with sensitive information, such as health apps.

Discoverable

While traditional apps in an app store are discoverable only by humans, and then only through search, progressive web apps are discoverable by search engines. Need I say more?

Re-engageable

You’ve convinced the user to try your app, maybe even made a sale. Now what? Wait and hope the user remembers to use it again? No! Send them a friendly reminder via push notifications. With this, you can inform them of special promotions or new products, request feedback, whatever you like.

Installable

This is not installation in the usual sense, but in the sense that to the user it’s more than just a bookmark. An icon can be placed on their home screen, just like standard apps. This creates a sense of ownership, which increases the odds of continued use.

Linkable

Apps are far more likely to get shared if it can be done by sending or posting a simple link. With no installation required, the level of commitment on the part of the user is much lower, which greatly increases the chance that they will try the app.

If it seems too good to be true…

While progressive web apps offer some great benefits, nothing is without it’s limitations and drawbacks. For most purposes, these are not a major factor. However, they do represent an area which must be considered before investing precious resources. To this end, we are writing a follow-up article, Progressive Web App Challenges.  Please check back for that soon!

The bottom line

It’s easy to see why progressive web apps are rapidly gaining popularity. Progressive web apps are lightweight, fast, secure, device- and system-agnostic, and easily updated without even touching the user’s device. They require a very low level of commitment from the user, are easily shared, and can be discovered by search engines. They can have the look and feel of native apps, but are less invasive to the user. Whatever else can be said about them, progressive web apps are very appealing to companies, developers and end users, and that means they’re here to stay.

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Changing How Business Is Built Using Conscious Capitalism

Changing How Business Is Built Using Conscious Capitalism

Recently Jeff Cherry wrote a great article in the magazine Conscious Company about how the Shark Tank investors are missing the big point of “WHY” people are creating a business or providing a service.  He says “We’re leaving the world where you can generate ‘greedy’ proftis first, give back later, and still expect customers, employees, communities, and suppliers to be genuinely engaged in your success.”   We are entering the world of being conscious in your business goals.

This is a new ecomony, it is a “Purpose Economy”, where you ability to create financial value will be directly correlated to the manner and magnitude with which you first create societal value.  Instead of building a business ‘then’ giving back, we start our business with ‘giving back’ as the primary motivator for getting started in the first place.  This is conscious capitalism, first coined by Muhammad Ynaus, the Nobel Prize-wnning founder of Grameen Bank, and digs deep at why we want to do what we do.  It makes us ask the harder questions…especially to ourselves.

A while ago I posted the video by Simon Sinek that states “People don’t buy what you do, they buy why you do it.  And what you do simply proves what you believe.”  Today, people are running their businesses and presenting their ideas on something so much deeper than making money.  It is a movement that allows a person and their employees to feel and grow as they also work.  To me it alleviates the stress of work, or the “making of money” and turns it into a joy that provides nourishment.

I’m not only talking about “new” business here, but I know I’m also talking to seasoned professionals already in business, with successful operations.  Many of you can already answer the “why” question and do every day as you work towards your goals.  Transitioning your thought process and messaging runs along the same principles and evaluation that comes with opening a conscious oriented company. You are all truly engaged, I know this, and maybe it is time to tell your customers “why” you and your employees are so engaged.  Show them the “why you do it” side.

Read Jeff Cherry’s article at Conscious Company.
Jeff Cherry is the CEO and Managing Partner of the Porter Group LLC.

View Simon Sinek’s video on YouTube. 

Salesforce for CRM: What It Is and How to Best Use It

Salesforce for CRM: What It Is and How to Best Use It

It does sound like Salesforce software is the fix-all for all your sales woes, right? It might be. Salesforce is possibly the most popular cloud-based CRM system in the market today. It is best known for its CRM solutions, which include Sales Cloud, Marketing Cloud, Service Cloud, Analytics Cloud, and App Cloud, among others.

However, Salesforce and your success with it really depends on how you use its features. A CRM system will inherently benefit your business, regardless of size. According to studies, a dollar spent on a CRM system gets you $5.60 back. Sales practitioners know this; and thus, the CRM market is projected to be worth $37 billion this year.

This demand is not about people getting on the bandwagon. It is testament to the importance of a reliable CRM system, such as the Salesforce software, to your sales and overall business operations.

Introduction to Salesforce

Salesforce, the company, is best known for revolutionizing the CRM industry through its innovative use of cloud computing. Because of its efforts, it has made CRM affordable for most businesses.

There are no set-up fees nor hardware/ software requirements needed. You won’t have to maintain nor upgrade your CRM system. You can add users, features and capacities when needed. It is accessible from multiple devices, anywhere you are.

Salesforce has made CRM within reach; there’s practically no reason to miss out on making the most of it.

Read more at Tenfold

One BIG Graphic – 7 Steps to Success with Content Marketing

One BIG Graphic – 7 Steps to Success with Content Marketing

Thanks to our friends at Smart Insights and their massive graphic design department, we have a HUGE graphic about how to use content better.  Enjoy the great tips…and the scrolling.  ; )

The research shows the challenge of content marketing with:

  • Over two-thirds (67%) of businesses creating more content in 2016 compared to 2015
  • Only 11% feeling they have an optimised content marketing strategy.
  • Quality is still a challenge, with 58% still rating their content marketing as basic or inconsistent. This is a healthy improvement on last year though, as in 2015 68% rated their content marketing as basic or inconsistent. But there is clearly plenty of room for further improvement.

To tackle these challenges we believe you need a solid content marketing plan. Here are the 7 steps we recommend – a summary of our content marketing strategy guide.

 

content marketing

 

United Way of Weld County Launches New Platform and Website

United Way of Weld County Launches New Platform and Website

FOR IMMEDIATE RELEASE:  October 1, 2017 – Longmont, Colorado.  United Way of Weld County has successfully launched their new web platform delivering responsive content, updated messaging, videos, event registration, and online donations.

The team at iCita has worked closely with United Way of Weld County in Greeley, CO for the past 10 years providing strategy, graphic design, web development, and donor management services to a truly great organization. Through the years, the dedication of the staff at United Way has show how much they care for their community and helping those in need. This next step is a movement forward to be even more accessible to the people in Weld County.

The new responsive site and application is located at www.UnitedWay-Weld.org.

About United Way of Weld County

United Way of Weld County directly impacts at least one out of every four people in Weld County, Colorado. We help nurture children and give them a good start in life; help keep youth on track and support youth success; assist families through crisis; support the homebound, lonely and frail elderly; support health and wellness; help people overcome disabilities and build self-sufficiency in families; help people find and access services and connect people to volunteer opportunities. Services range from helping people at the beginning of life to helping them at the end of life.

We bring the community together to solve health and human problems. We work to improve the lives of people in our community. United Way works with businesses, schools and government, non-profit organizations, citizen groups, faith based organizations, volunteers and contributors to make Weld County a better place for all. We bring the community together to tackle some of our community’s most pressing health and human care issues and priority concerns.

About iCita llc
iCita (pronounced eye-SEE-ta) is a strategic marketing and technology company focused on cloud-based technologies and solutions.  The iCita team has specific strategies that form a solid bridge between marketing and technology goals propelling their clients forward.  The company is based Colorado and founded in 2001 in Boulder, at the very heart of the technology boom in the state.

Get inspired and make a difference – visit www.iCita.net and www.iCita.rocks.

Media Contact:
Thomas Smidt

tom.smidt@icita.net
720.232.0917 direct

The Growth of Progressive Web Applications – PWA

The Growth of Progressive Web Applications – PWA

Progressive Web App – What?

If we combine the best of the web and the best of mobile apps—it will be Progressive Web Apps or PWA. Progressive web apps are websites that look and feel like an app, load quicker, and are easier to develop. This means users can access all information and capabilities without downloading a mobile app.  It starts as a normal web page in a browser, and as a user explores the web page, they get the prompt if they would like to “Add to Home Screen”. Once the user gives the thumbs up to this prompt, VOILA! The PWA gets added to their home screen just like an app. Once open from the home screen, it can even hide the browser UI controls and appear as an app.

PWAs have managed to bridge the gap in the web between the web and mobile apps much more than a .bookmark would.  More than 40% of the users bounce from the websites that take more than three seconds to load. PWA is a solution for this “Web Speed Epidemic” faced by many companies. 

Why is this it important?

It is a myth that the users will happily download the app of every website they visit frequently. The Mobile App Report by Comscore shows that over 50% of America’s smart phone users download zero apps a month. Yes, that’s correct, gone are the days when the phone is full of apps and people-smart phone honeymoon phase is getting depleted. Additional, there is a drop of off 20% of users with each step it takes to step to download an app. Progressive Web Apps reduce the steps between discovery of an app and getting it on the home screen and thereby eliminates friction of getting an app installed. This provides a very fertile ground for businesses to pitch in their PWA.

PWA helps to improve conversions by increasing potential reach with low acquisition costs.  For example:

Increasing Reach: Comscore reports the reach of mobile web is 2.5 times more than that of mobile apps (while considering the top 1000 sites and apps). This is the reason why many corporate plans to abandon their website for an “app only” model has backfired. Now, if companies can start to provide a better experience to a wider audience, they could surely get a competitive edge over the others.

Higher Acquisition: Another serious concern faced by the mobile apps are their user discoverability compared to websites. The user acquisition cost of web will be 10 times cheaper than that of native apps. With more exposure and low friction for on-boarding, PWA is likely to acquire more users at very less expense.

Higher Conversion Rates: The end user experience increases greatly with PWA because it improves the number of successful conversions. Many apps report delivering an increase in the conversion rate of near 70% with lower acquisition cost.

Case Studies:

Trivago: An increase of over 150% for Trivago’s PWA for people who added it to their home screen. This increased engagement led to a 97% increase for hotel offer clickouts. Now, users who go offline (while they are browsing), can continue to access the site and of these users, 67% continue to browse even when they come back online.
>> More

Uber: The PWA Uber designed was directed to their 2G users. Their core app is so small is is only 50k gzipped and loads in 3 seconds on 2G networks.
>> More

Pinterest: Recently Pinterest rebuild their whole mobile site as a PWA. This increased core engagements by 60%, and an increase of 44% in user-generated ad revenue. Time spend on the site has increased by over 40%.
>> More

Forbes: The magazine recently developed a Progressive Web App to improve its mobile web user experience. The Progressive Web App increased load times and doubled engagement rates through the use of push notifications and an option to add the Progressive Web App to home screens.

  • 43% increase in sessions per user
  • 20% increase in impressions per page
  • 100% increase in engagement rates
  • 6x increase in the number of readers completing articles

>> More